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Using Positive Selling Skills When Taking Food Orders
Price is per online user of this course. Applicable VAT will be added.
Businesses are keen for staff to sell in order to increase revenues but selling skills don’t come naturally to everyone. Just being told to push a particular dish doesn’t give everyone the confidence they need and can actually lead to a worse customer experience.
This module builds from Menu knowledge and encourages you to use your understanding of food to ‘recommend’ and become a soft salesperson not pushy. A range of activities takes you through finding out your customer needs and the steps to ‘making the offer’.
This course is CPD Certified and endorsed by the Institute of Hospitality.
Identify the 3 steps to positive selling and how to use them
This module is part of the Professional Food Service collection. It is designed for operational front of house staff in hotels and restaurants to develop their knowledge and skills in key aspects of food service. The module is ideal for new staff into the industry to support on job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job.
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]
Please note that there may be similar courses available with immediate access elsewhere on our site.
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