Rates are based on those published by the European Central Bank. Please note that these rates are indicative and may differ from those used to calculate prices on our site. If purchasing in GBP, EUR or USD on our site the rates listed on the product pages will be what is used at checkout.
Being Disability and Cultural Aware (hospitality)
Price is per online user of this course. EU applicable VAT is added.
The majority of people think wheelchairs when disability is mentioned! This module takes learners through the range of disabilities including visual, hearing, mobility and development, encouraging them to develop skills to support customers with disabilities and achieve a positive customer experience.
Operational staff in hotels to develop their knowledge and skills and increase awareness of legal implications of disability discrimination.
Develop knowledge of positive communication when dealing with different disabilities
Deliver great customer service to exceed the expectations of customers with disabilities
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]
Please note that there may be similar courses available with immediate access elsewhere on our site.
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