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Upselling and Cross-selling - CPD Approved

Learn upselling and cross-selling techniques in our online course to boost client relationships, drive growth, and increase revenue.

Sold By: London School of Sales

Description

For account managers, upselling and cross-selling are proactive techniques that help to strengthen the client relationship, create opportunities for growth and increase overall revenue.

A CPD Certified Online Course

This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.

View more courses on Sales & Marketing.

Learning objectives

By the end of the course, learners will be able to:

  • Define what an upsell and cross-sell opportunity is;
  • Identify commonly used types of upselling and cross-selling models;
  • Discover why upselling and cross-selling is a key part of the account management process;
  • Evaluate how to effectively manage the upsell or cross-sell process;

Entry requirements

There are no entry requirements

Course assessment and certification

The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.

Additional information

Access Duration: 12 months

Accreditation/Endorsements: Continuing Professional Development Accreditation Service (CPD)

Audio: Yes

Available for immediate enrolment: Yes

Completion Criteria: Pass Final Test, Visit All Pages

Course Duration in Minutes: 30

Course Publisher: London School of Sales

Language: English

Level: Professional Development

Suitable Devices: PC & Tablet

Video: Yes

You will be able to access the course for 12 months.

£42.00

£35.00 excluding VAT

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