Description

This course is designed to give you the skills to identify and manage problems in the workplace and to make sure that they do not return. You will learn the 14 essential problem-solving tools including how to brainstorm effectively, using charts and process mapping, and how to define and plan a problem-solving project.

The course is an interactive and engaging learning experience consisting of activities, exercises and quizzes. It is optimised for desktops, tablets and mobile devices enabling you to learn anywhere and at any time that suits you. You will complete the course by taking a multiple-choice exam which you can take as many times as you need to.

This course will give you the confidence to start problem-solving immediately. On completion you will have the technical skills to identify and solve problems premanently. You will have also gained a better understanding of Business Improvement including how to establish a successful team for the purpose of problem-solving and how to improve your interpersonal skills when leading your team.

Accreditations

A CPD Certified Online Course

This course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.