This course is designed to give you the skills to identify and manage problems in the workplace and to make sure that they do not return. You will learn the 14 essential problem-solving tools including how to brainstorm effectively, using charts and process mapping, and how to define and plan a problem-solving project.
The course is an interactive and engaging learning experience consisting of activities, exercises and quizzes. It is optimised for desktops, tablets and mobile devices enabling you to learn anywhere and at any time that suits you. You will complete the course by taking a multiple-choice exam which you can take as many times as you need to.
This course will give you the confidence to start problem-solving immediately. On completion you will have the technical skills to identify and solve problems premanently. You will have also gained a better understanding of Business Improvement including how to establish a successful team for the purpose of problem-solving and how to improve your interpersonal skills when leading your team.
This course is worth 5 CPD points.
On completion of this course you will:
- Learn to identify and better understand problems
- Learn how to structure an effective problem-solving process
- Gain tools and techniques to solve problems for good
- Be able to confidently illustrate problems to others in order to gain support
- Know how to assess the success of a solution.
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected].