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Problem Solving - Key Tools for Solving a Variety of Business Problems

Price is per online user of this course. Applicable VAT will be added.

Problem-solving is an important skill to have in both your personal and professional life. The ability to identify and resolve issues saves time and money, making you a valuable asset to any organisation. This problem-solving course will teach you to use data to identify issues, how to establish effective problem-solving teams, and how to structure processes in order to solve such problems for good.

This course is perfect for you if you are involved in managing people or processes, or intend to work in a role where you will be. The course was created with managers and team leaders in mind but is ideal for anyone who wants to improve their problem-solving skills.

See below for further information.

Sold By: 100pceffective


Course Overview:

This course is designed to give you the skills to identify and manage problems in the workplace and to make sure that they do not return. You will learn the 14 essential problem-solving tools including how to brainstorm effectively, using charts and process mapping, and how to define and plan a problem-solving project.

The course is an interactive and engaging learning experience consisting of activities, exercises and quizzes. It is optimised for desktops, tablets and mobile devices enabling you to learn anywhere and at any time that suits you. You will complete the course by taking a multiple-choice exam which you can take as many times as you need to.

This course will give you the confidence to start problem-solving immediately. On completion you will have the technical skills to identify and solve problems premanently. You will have also gained a better understanding of Business Improvement including how to establish a successful team for the purpose of problem-solving and how to improve your interpersonal skills when leading your team.

This course is worth 5 CPD points.

Course Objectives

On completion of this course you will:

  • Learn to identify and better understand problems
  • Learn how to structure an effective problem-solving process
  • Gain tools and techniques to solve problems for good
  • Be able to confidently illustrate problems to others in order to gain support
  • Know how to assess the success of a solution.


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected].


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