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Effective Email

Email is our dominant method of business communication and an essential tool for successful collaboration with colleagues, customers and partners.

Email volume is high, so managing it effectively, communicating clearly and embedding good email practice individually and in our teams will help us drive results and achieve our goals. When using email we need to put into practice all the techniques and skills that will improve individual productivity – we also need to use email in ways that have a positive impact on our teams and customers.

See below for further information.

Sold By: Email Logic


Course Contents
    • Why are there issues with email
    • How to choose the best communications tool for your message and why
    • How to achieve the impact you want when sending emails
    • Writing clear emails and subject lines
    • How to manage your email and save time
    • How to avoid legal and cross cultural hazards of email
    • Downloadable eBook
Learning objectives

By the end of this course you will be able to:

  • Follow a structure so you achieve your goal with every email you send
  • Reduce the volume of unnecessary emails you receive
  • Manage and organise your email in less time
  • Control your email traffic more effectively

Entry requirements

There are no entry requirements.

Additional information

Access Duration: 12 months

Audio: Yes

Available for immediate enrolment: Yes

Completion Criteria: Visit All Pages

Course Duration in Minutes: 60

Course Publisher: 60

Language: English

Level: Professional Development

Suitable Devices: PC, Tablet & Phone

Video: Yes

You will be able to access the course for 12 months.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

Once you have completed your course you will be able to download a certificate.

Your certificate will be available to download from your Online Training Academy Dashboard.

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£40.00 excluding VAT

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