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Disability Awareness for Team Members

Price is per online user of this course. EU applicable VAT will be added.

In this introductory course the learner will learn about communicating and working with people who are registered disabled.

Who should complete this course?

  • All employees and people who work with the public.

See below for further information.

Sold By: Timely Intervention


Course Overview

There are 8.6 million people registered disabled in the UK.  This important group represents a significant proportion of the UK’s workforce and consumer community.  Inevitably some of your customers and colleagues may have disabilities.

This course takes a practical view of the Equality Act 2010 and the requirements of employers and service providers in regard to fair and equitable treatment of people with a disability.

 Key topics: 

  • Forms of disability.
  • What is meant by discrimination?
  • The laws that govern discrimination and the fair treatment of people with a disability.
  • Team member responsibility.
  • What is meant by reasonable adjustment?
  • The etiquette for interacting with people with a disability.
  • How to interact with people with disabilities.
  • What is meant by direct discrimination and what the consequences of misconduct are?

There is an online assessment for this course which requires a 90% pass rate to obtain a certificate of achievement, which can be downloaded.

This course is certified by TQA Ltd.  TQA is an independent training quality assurance company that assesses the quality of content and its compliance to the standard that governs the topic.  TQA requires that every learner completes an assessment to confirm that the learner’s knowledge of the subject meets the criteria for competence.

This online course is mobile responsive on an iPad and Kindle.


10% discount for between 10 and 24 users purchased, 20% for between 25 and 49 users. For discounts on purchases of larger numbers please phone 0844 854 9218.

Discounts are calculated during the checkout process

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]


There are no FAQs for this course.


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