Closing Techniques - ISM endorsed


Price is per online user of this course. EU applicable VAT added.

Essential learning for anyone involved in communicating, influencing and selling.

Get the skills you need today to improve your future sales results.

This Institute of Sales Management (ISM) endorsed course includes an interactive sales simulation to help you embed the learning instantly into your role. Learn at your own pace – on your mobile, tablet or computer.

What proportion of sales are you closing? Do you have the razor-sharp skills it takes to confidently close sales? We can make sure you learn them.

With this course, you will discover the proven sales closing techniques to manage:

  • Short sales cycles: to close the sale in one or two meetings
  • Long complex sales: to maintain control and commitment after every meeting as you progress towards doing business

Either way, it’s a challenge!

As you complete the course you will master the skills you need to:

Define what closing the sale means in your role.

Understand when and how to use a pre-close.

Apply powerful closing techniques to close the business or maintain momentum in the sales cycle.

Close more sales!

See below for further information.


Sold By: TLSA International Ltd


Course Overview

Who is this course for?

This course is designed for sales professionals, account managers, business owners and senior executives who want to generate more sales.

What will you gain from this course?

The biggest personal benefit you will get from this course is improved sales performance. You will discover effective closing techniques to use in your personal role that will have an immediate and positive impact on your sales results. Skills that include:

  • 5 rules of closing: following these will make sure you gain a commitment
  • Why ‘no’ is not permanent
  • How to use a pre-close as a progress check to test buying signals and avoid talk away
  • 4 easy to use closing techniques that will make it easy for you to ask for the business and easy for the buyer to say yes
  • 3 steps to closing a meeting and maintaining momentum in the sales cycle

What will your organisation gain from this course?

  • Increased sales revenue from new and existing customers
  • More sales closed often with an increase in order value
  • A sales force with the skills and confidence to ask for business and commitment
  • Skilled and motivated people who will value the investment in them

Course Details

  • 5 interactive modules
  • Closing Techniques sales simulation
  • Certificate endorsed by the ISM
  • A personal record, a summary of content and feedback. This is a great coaching aid to follow-up on the course
  • Flexibility – you can pause and resume at times to suit you

Course Structure

Module 1 – Course Introduction

Find out what this course is all about.

Module 2 – What does ‘closing’ mean for you?

Find out how to determine the closing technique in your sales development.

Module 3 – The Pre-Close

Discover how to master the use of a pre-close.

Module 4– Closing Techniques

Learn how to use four different closing techniques.

Module 5 – Sales Simulation: Closing Techniques

Test your new skills in a challenging sales simulation.

Sales Simulation

Once you have completed the course you will have the chance to practise your new skills with the Closing Techniques sales simulation.
In this virtual environment, you will play the role of an account manager who must close sales opportunities with two customers.

You will have to work with different decision makers and your challenge is to identify buying signals, pre-empt concerns and then use pre-closing and closing techniques to win the business. Get it right with both customers and you could achieve sales of €72,000-00.

You will face several situations in which you will test your learning by making decisions based on closing techniques. Naturally, once made, your decisions cannot be changed!

You will see your progress as the story unfolds and when you have finished the simulation, the scorecard will provide you with:

  • Your personal results in key skill areas
  • Specific feedback on each decision you make. This feedback will help you plan how to implement the skills to overcome objections in your personal role

The simulation is an engaging, rewarding experience that ensures you will be ready to put your new skills into action with your own prospects and customers.

Career Path:

Closing is about asking for the order and managing momentum in the sales process. This course will help you develop the must have skills every sales professional needs to win business! Helping you to be a successful salesperson and giving you the foundation to progress your career into an account management or sales management role.


You can play B2B Appointment Setting using Google Chrome on a Windows platform or Safari if you are using an Apple Mac, tablet or mobile.


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 85 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information






Available for immediate enrolment



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