Being Disability Aware (hospitality)

£12.00

Price is per online user of this course. Applicable VAT will be added.

The majority of people think wheelchairs when disability is mentioned! This module takes learners through the range of disabilities including visual, hearing, mobility and development, encouraging them to develop skills to support customers with disabilities and achieve a positive customer experience

The course is aimed at Operational staff in hotels to develop their knowledge and skills and increase awareness of legal implications of disability discrimination.

 

See below for further information.

Sold By: Core Learning Services (023)
Categories: , Tags: , , ,

Description

Course Overview

Completion of this course will:

  • Increase awareness of disability discrimination
  • Increase awareness of the range of disabilities
  • Develop knowledge of positive communication when dealing with different disabilities
  • Deliver great customer service to exceed the expectations of customers with disabilities

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information

Subject

level

guided-learning-hours

mobile-compatible

Available for immediate enrolment

Yes

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