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Allergy and Special Diets Awareness Course

£12.00

Allergy Awareness training for food and drink service staff has been a legal obligation in the UK since December 2014, but there is still a lack of awareness in businesses of the implications of not carrying this out. Staff cannot say ‘they don’t know’ in response to a customer question and understand the danger of ‘bluffing’ an answer.

A recent prosecution has taken place resulting in a 6 year prison sentence of a restaurant owner and regular surveys still show that 70-80% of customers don’t trust staff to give the correct information.

This online course is CPD Certified and endorsed by the Institute of Hospitality.

See below for further information.

Sold By: Core Learning Services (023)

Description

Course Objectives

During this online allergy awareness and special diets course you will;

  • Identify 14 major allergens and foods that contain them
  • State the action to take if you do not know the answer to a customers question
  • Identify key allergic reactions and the action you should take
  • Identify key nutrients in food
  • Identify special dietary requirements customers might have
Course Audience

This online course on allergy and special diet awareness offers modules for front of house staff and a module for chefs and managers that not only deliver the legal requirements but ensure your staff will be professional and confident and respect customer requests. The modules are endorsed by Vizion 21, a leading hospitality health and safety consultancy.

Course Duration

45 minutes

Institute of Hospitality

This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals.  They promote professionalism in the hospitality industry through lifelong learning.

A CPD Certified Course

This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure integrity and quality by the CPD Certification Service.

Payment Options and Discounts

For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.

For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email [email protected].

Purchasing Options for your Organisation

We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:

  • User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
  • Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
  • Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
  • Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
  • Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;

For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.

Additional information

Subject

level

mobile-compatible

Available for immediate enrolment

Yes

online-access-duration

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FAQs

You will be able to access the course for 12 months.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

Once you have completed your course you will be able to download a certificate.

Your certificate will be available to download from your Online Training Academy Dashboard.

Food businesses must ensure that staff receive training on allergens. If you are selling any kind of food face-to-face or over the internet then you must provide allergen information to the consumer for both prepacked and non-prepacked food and drink.  You are required to provide allergen information and follow labelling rules as set out in food law, and you must handle and manage food allergens in food preparation.

Yes, by law anyone handling food needs to receive training in food hygiene which enables them to handle food in the safest way appropriate to the area they work in.  The level required depends on the job role and responsibilities;

  1. Level 1 in Food Safety – provides the basic understanding required by any food handlers to meet legal requirements for food safety. Suitable for anyone working in a food production or retail business.
  2. Level 2 in Food Safety – provides an understanding of the importance of food safety and the knowledge of safe practices and procedures. Suitable for anyone working in a catering, manufacturing or retail setting.
  3. Level 3 in Food Safety – builds on the basic knowledge of food safety best practice to provide an in-depth understanding. Suitable for supervisors and managers
  4. Level 4 in Food Safety – comprehensive understanding of the management of food safety. Suitable for quality assurance managers, food production managers, owners of food businesses and food hygiene auditors.

There is no legal requirement to renew training at a specified time. However, there is a requirement for staff to have up to date food safety knowledge in line with their work activities.

Best practice for renewing a premises food hygiene certificate is 3 years, and this involves an environmental health inspector checking that staff are appropriately trained, and therefore it has become industry practice to renew training every 3 years. However, if an employees responsibilities for handling food change or the organisation adopts a new procedure then training should be delivered at that time.

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