Currency Converter


Rates are based on those published by the European Central Bank. Please note that these rates are indicative and may differ from those used to calculate prices on our site. If purchasing in GBP, EUR or USD on our site the rates listed on the product pages will be what is used at checkout.

Working with Allergens

Allergy Awareness training for food and drink service staff has been a legal obligation in the UK since December 2014 but there is still a lack of awareness in businesses of the implications of not carrying this out. Staff cannot say ‘they don’t know’ in response to a customer question and understand the danger of ‘bluffing’ an answer. A recent prosecution has taken place resulting in 6 year prison sentence of a restaurant owner and regular surveys still show that 70-80% of customers don’t trust staff to give the correct information.

This course is CPD Certified and endorsed by the Institute of Hospitality.

See below for further information.

Sold By: Direction

Description

Course Objectives

  • Identify 14 major allergens and foods that contain them
  • Identify key allergic reactions and the action you should take
  • Read allergy labels and use the information to record correctly
  • Identify how to declare allergens to customers
  • Use best practice methods to minimise cross contamination of allergens
  • State what information should be communicated to Food Service staff

Audience

This course offers modules for front of house staff and a module for chefs and managers that not only deliver the legal requirements but ensure your staff will be professional and confident and respect customer requests. The modules are endorsed by Vizion 21, a leading hospitality health and safety consultancy.

Additional information

Available for immediate enrolment: Yes

Level: Professional Development

Suitable Devices: PC, Tablet & Phone

FAQs

There are no FAQs for this course.

£14.52

£12.00 excluding VAT

View price in your currency

Keep up to date with what’s happening in the world of education, training and skills. Receive details of offers and newly launched courses, and tips on effective online and blended learning practise by signing up to our monthly newsletter. We guarantee not to sell or pass on your details and you can unsubscribe at any time.