On completion of this course you will be able to:
- Identify the best approach to get a constructive outcome for all
- Identify actions to be legally compliant
- Question and listen effectively
- Clarify the level of care needed to find the right solution
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]