Description

This Care Certificate online course contains the following content functionality to help the learner become immersed and to reinforce the learning:

• HTML5 Video
• Multiple choice questions
• Categorising drag and drop – i.e. drag the following images into the category associated with the image.
• Matching drag and drop – i.e. match the image with a label.
• An assorted array of “custom pages” i.e. scene exploration and other “gamified” scenarios.

In addition to this the side panel for the course contains information that is always at hand for the user:

• A help menu
• Notes – this is where the user can make notes during the course and then download them
• Legal information
• A glossary
• Specific course information

Course Content and Objectives

This course covers the 15 Care Certificate Standards:

An Understanding of your Role

• Work in ways that have been agreed with your employer
• Understand working relationships in health and social care
• Working in partnership with others
• Demonstrate behaviours, attitudes and ways of working that can help improve partnership working

Your personal development

• Agree a personal development plan
• Develop your knowledge, skills and understanding

Duty of Care

• Define “duty of care”
• Understand support available for addressing dilemmas that may arise about duty of care
• Deal with comments and complaints

Equality and Diversity

• Understand the importance of equality and inclusion
• Work in an inclusive way
• Access information, advice and support about diversity, equality and inclusion

Work in a Person-Centred Way

• Understand person centred values
• Understand working in a person centred way
• Demonstrate awareness of the individual’s immediate environment and make changes to address factors that may be causing discomfort or distress
• Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
• Support individuals to minimise pain or discomfort
• Support the individual to maintain their identity and self-esteem
• Support the individual using person centred values

Communication

• Understand the importance of effective communication at work
• Understand how to meet the communication and language needs, wishes and preferences of individuals
• Understand how to promote effective communication
• Understand the principles and practices relating to confidentiality
• Use appropriate verbal and non-verbal communication
• Support the use of appropriate communication aids/technologies

Privacy and Dignity

• Understand the principles that underpin privacy and dignity in care
• Maintain the privacy and dignity of the individual(s) in their care
• Demonstrate that the privacy and dignity of the individual is maintained at all times being in line with the person’s individual needs and preferences when providing personal care.
• Demonstrate that the privacy and dignity of the individual is maintained at all times being in line with the person’s individual needs and preferences when providing personal care.
• Explain why it is important not to disclose anything about the individual that they may wish to be kept private, unless it is appropriate to do so.
• Report any concerns they have to the relevant person
• Support an individual’s right to make choices
• Support individuals in making choices about their care
• Understand how to support active participation
• Support the individual in active participation in their own care

Fluids and Nutrition

• Understand the principles of hydration, nutrition and food safety
• Support individuals to have access to fluids in accordance with their plan of care
• Support individuals to have access to food and nutrition in accordance with their plan of care

Awareness of Mental Health, Dementia and Learning Disability

• Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities
• Understand the importance of promoting positive health and wellbeing for an individual who may have a mental health condition, dementia or learning disability
• Understand the adjustments which may be necessary in care delivery relating to an individual who may have a mental health condition, dementia or learning disability
• Understand the importance of early detection of mental health conditions, dementia and learning disabilities
• Understand legal frameworks, policy and guidelines relating to mental health conditions, dementia and learning disabilities

Safeguarding Adults

• Understand the principles of Safeguarding Adults
• Reduce the likelihood of abuse
• Respond to suspected or disclosed abuse
• Protect people from harm and abuse locally and nationally

Safeguarding Children

• How to identify a child in need of help
• The signs of abuse to look out for
• The process to follow if you think a child is being abused

Basic Life Support

• Provide basic life support

Health and Safety

• Understand my own responsibilities and the responsibilities of others relating to health and safety in the workplace
• Understand Risk Assessment
• Move and assist safely
• Understand procedures for responding to accidents and sudden illness
• Understand medication and healthcare tasks
• Handle hazardous substances
• Promote fire safety
• Work securely
• Manage stress

Infection Prevention and Control

• Prevent the spread of infection

Handling Information

• Handling information

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.