Price is per online user of this course. EU applicable VAT is added.

This course contains the following 3 modules on the following:

Communicating with the Customer: Communication is the key to a sale; this course teaches the learner the different types of communication and how to use them to their advantage. At the end of this course the learner will be able to apply your understanding of communication and active listening to build productive, long-term business relationships.

Managing Yourself: Anyone who has been involved in sales for even a short time will know that success does not come overnight. It takes experience, planning, and a lot of determination to be in the right place with the right product or service at the right time. Just getting to meet your customer is much more than a matter of luck. Yet even then, no sale is a foregone conclusion. This course will help the salesperson to master a range of vital skills at all stages of the sales process.

Understanding Your Customer: This course will provide an understanding of how customers reach their buying decisions, helping you to make a professional impression and increasing your chances of success. An effective sales executive not only possesses a good knowledge of sales techniques but also a good knowledge of buyers and markets. Understanding the way buyers think can give you a huge advantage when attempting to make and follow up a sale.

See below for further information.