Description
Everything you do or say consciously or unconsciously is either working towards building your profile and credibility or working against it. What will you accept?
This online course was created for salespeople by salespeople to provide you with the essential sales skills, toolkit and techniques you need to overcome the daily challenges you face.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, learners will be able to:
- Identify positive and negative contributors to your personal credibility;
- Assess why attitude cannot be coached;
- Explore how to manage conflict and handle difficult conversations;
- Evaluate the relevance of what others say about you and how it impacts your credibility;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.