UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
At the heart of each objection lies an opportunity. You just need to find what that is! Objections at different stages of the sales process need to be managed accordingly. This online course offers strategies and examples of how to overcome objections, and demonstrates how boundaries can be set by saying ‘No’.
This online course was created for salespeople by salespeople to provide you with the essential sales skills and techniques you need to overcome the daily challenges you face.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, learners will be able to:
- Identify what objection handling in sales is and the different strategies that you can apply;
- Explore how to use objections as an opportunity to provide decisive information at the right time in the sales conversation;
- Review different ways of saying ‘No’, and using it to set boundaries;
- Assess common objections and strategies to effectively manage them;
- Evaluate what the level of objections mean at different stages of the sales process;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
