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Emotional Intelligence - CPD Approved

An interactive and engaging online course on emotional intelligence.

This course focuses on what emotional intelligence is, how to develop it, and how you can use your EQ to work with and influence others.

Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others.

See below for further information.

Sold By: Kallidus

Description

An organisation full of people effectively working with each other to deliver an organisation’s goals is highly desirable. And employees who can recognise when their emotions are taking over and can learn to control them are an asset.

In this course we start by demystifying Emotional Intelligence and show its importance in everyday interactions. We define EQ and why the learner should be interested in enhancing it. We then move on to concentrating on the learner’s self-awareness and introduce the internal aspects of EQ. Next, how to interpret the behaviours of others through using a more sophisticated EQ lens can help get to the bottom of what’s really happening. Then we will look to put it all into practise through two branching scenarios where learners interpret and influence the outcome of two interactive conversations.

Target Audience:

EQ can benefit all learners because regardless of the role or position, it’s likely the person will work with, and therefore need people. The foundational concepts covered here can be developed throughout a person’s career.

Learning objectives

Learners will be able to:

  • Describe what EQ is and its relevance to them
  • Explain practical skills for recognising and manage their emotions
  • Work collaboratively and use their EQ to strengthen relationships
  • Visualise how they would like to be perceived (and start to make it happen)
  • Increase their awareness of others and their circumstances
  • Begin honing their empathy skills
  • Consider the importance of verbal and non-verbal clues
  • Complete branching conversations by using their EQ
  • Share with others EQ hints and tips and continue their development

Entry requirements

There are no entry requirements.

Course assessment and certification

On successful completion of the final assessment a downloadable certificate is immediately available from your Online Training Academy Dashboard

mobile-compatible

Yes – all devices

level

Professional Development

Accreditation/Endorsements

Course Duration in Minutes

10

online-access-duration

12 months

Video

Available for immediate enrolment

Yes

Audio

Course Publisher

Kallidus

Language

,

Completion Criteria

,

Level

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

You will be able to access the course for 12 months.

£24.20

£20.00 excluding VAT

View price in your currency

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