Diplomacy and tact are essential workplace skills which take time, patience and good judgement to develop as each person and situation is unique. By honing these skills you will be able to convey your ideas or opinions without damaging relationships or causing offence.
At the end of the course you will be able to:
There are no entry requirements.
Course assessment and certification
On successful completion of the final assessment a downloadable certificate is immediately available from your Online Training Academy Dashboard