Description
One of the most commonly used forms of communication is through speaking or verbally. What we say and how we say something can impact whether a sale closes or falls through.
This online course was created for salespeople by salespeople to provide you with the essential sales skills and techniques you need to overcome the daily challenges you face.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, learners will be able to:
- Review what verbal communication is;
- Uncover the benefits of having good verbal communication in sales;
- Identify the key verbal communication skills and why they matter in sales;
- Explore how to develop good verbal communication skills;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.