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Description
If we understood everyone’s personality style, we would know just what to say and how to say it. This online course will help you understand and appreciate what your personality style means for you and how best to flex your approach in line with the communication preferences of those around you using the Merrill-Reid and Wilson social styles model.
Develop a personal toolkit and a growth mindset needed to excel in your sales career, whether you are just starting out, want to improve your performance or step up as a team leader. The course has a practical and honest approach to selling to different personality types and includes a variety of content types which increases engagement and supports the learning process.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
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Learning objectives
By the end of the course, learners will be able to:
- Identify what your personality style means for you;
- Understand the characteristics of introverts and extroverts, and assess how to tailor your approach to their needs;
- Recognise the different personality types using the Merrill-Reid / Wilson social styles model, and how to flex your selling style to better engage with other personality types;
- Assess the communication preferences of different personality types and what you should avoid;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
