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Outlook 2010 - Level 2 - Creating and Formatting Item Content


Price is per online user of this course. EU applicable VAT is added.

This course gives you an introduction to Microsoft Outlook 2010 and takes you through tasks associated with managing the outlook environment. It’s compatible with 2010 operating systems.

This course gives you an introduction to Microsoft Outlook 2010. Together with our other Outlook 2010 courses, this course also supports the background learning for the Microsoft Office Specialist Exam 77-882

See below for further information.

Sold By: Core Learning Services (009)


When you have completed this course, you will be able to:

  • Identify message indicators as well as creating a new mail message and save it in the ‘Drafts’ folder
  • Use the various formatting tools to enhance a mail message and add a file attachment
  • Create Contact Groups and send messages to a collection of users at once
  • Use themes, template features, graphical elements and hyperlinks to customise and enhance the appearance of outgoing messages
  • Use the ‘Quick Style’ feature for applying and creating styles and themes, and use the ‘Paste Special’ command
  • Use the new ‘Quick Steps’ feature to perform multiple actions on an email message by activating automated tasks
  • Add additional email accounts and configure message delivery options


  • Creating Messages
  • Formatting and Sending
  • Creating Contact Groups
  • Stationery and Templates
  • Creating Styles and Themes
  • Quick Steps
  • Multiple Accounts and Delivery Options

The online course takes approximately 3 hours to complete and is available for six months from the date first accessed.

Additional information







Available for immediate enrolment



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