Outlook 2010 - Level 1- Managing the Outlook Environment


Price is per online user of this course. EU applicable VAT is added.

This course gives you an introduction to Microsoft Outlook 2010 and takes you through tasks associated with managing the outlook environment. It’s compatible with 2010 operating systems.

This course gives you an introduction to Microsoft Outlook 2010. Together with our other Outlook 2010 courses, this course also supports the background learning for the Microsoft Office Specialist Exam 77-882

See below for further information.

Sold By: Core Learning Services (009)


When you have completed this course, you will be able to:

  • Open and quit Outlook and also use the Microsoft Office Outlook Help feature
  • Use the screen components of Outlook including the ‘Quick Access Toolbar’
  • Use the buttons in the Navigation pane to switch to the other features in Outlook
  • Use the folders that provide Outlook’s most popular features
  • Use the ‘Outlook Today’ feature to summarise your upcoming appointments, tasks and messages in one view
  • Apply and customise the many Outlook 2010 options to make the working environment more suitable to your preferences.
  • Sort, use message flags and categories, set the message importance for new messages and look at the different message options
  • Use features that assist you when working with messages in your Inbox
  • Use print features that assist you when working with messages in your Inbox and Calendar items
  • Search for items using the ‘Instant Search’ features and filter options


  • Starting Outlook and Help
  • Screen Components
  • Navigating in Outlook
  • Folder Overview
  • Using Outlook Today
  • Outlook Options Message Tools
  • Arranging the Content Pane
  • Printing Outlook Items
  • Search Tools and Filters

The online course takes approximately 5 hours to complete and is available for six months from the date first accessed.

Additional information







Available for immediate enrolment



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