Description

When you have completed this course, you will be able to:

• Open and quit Outlook and also use the Microsoft Office Outlook Help feature
• Use the screen components of Outlook including the ‘Quick Access Toolbar’
• Use the buttons in the Navigation pane to switch to the other features in Outlook
• Use the folders that provide Outlook’s most popular features
• Use the ‘Outlook Today’ feature to summarise your upcoming appointments, tasks and messages in one view
• Apply and customise the many Outlook 2010 options to make the working environment more suitable to your preferences.
• Sort, use message flags and categories, set the message importance for new messages and look at the different message options
• Use features that assist you when working with messages in your Inbox
• Use print features that assist you when working with messages in your Inbox and Calendar items
• Search for items using the ‘Instant Search’ features and filter options

Modules:

• Starting Outlook and Help
• Screen Components
• Navigating in Outlook
• Folder Overview
• Using Outlook Today
• Outlook Options Message Tools
• Arranging the Content Pane
• Printing Outlook Items
• Search Tools and Filters

The online course takes approximately 5 hours to complete and is available for six months from the date first accessed.