Outlook 2010 - Level 3 - Managing Email Messages and Contact Groups


Price is per online user of this course. EU applicable VAT is added.

This course gives you an introduction to Microsoft Outlook 2010 and takes you through tasks associated with managing the outlook environment. It’s compatible with 2010 operating systems.

This course gives you an introduction to Microsoft Outlook 2010. Together with our other Outlook 2010 courses, this course also supports the background learning for the Microsoft Office Specialist Exam 77-882

See below for further information.

Sold By: Core Learning Services (009)


When you have completed this course, you will be able to:

  • Create, edit and delete signatures and automatically attach a default signature to different types of your messages
  • Create automated messages for those times when you can’t view your inbox, such as when attending an all-day conference or meeting
  • Save messages as different file types such as HTML, rich text and plain text
  • Use mailbox cleanup tools to help manage the size of your mailbox
  • Use the ‘View Settings’ function to apply different fonts to Outlook items, colour items, and use filters
  • Identify Junk Mail and change the junk mail protection level
  • Edit, delete and forward contacts and modify the information displayed on a business card
  • Use group notes, send a meeting request to a group and delete a group


  • Inserting Signatures
  • Automated Messages
  • Cleaning Up the Mailbox
  • Filters and Conditional Formatting
  • Dealing with Junk Mail
  • Modifying, Calling and Forwarding
  • Working with Contact Groups

The online course takes approximately 3 hours to complete and is available for six months from the date first accessed.

Additional information







Available for immediate enrolment



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