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Description
While there are many different styles of glassware there are some fundamental principles that is professional for learners to be aware of. This online course examines the best practice procedures for washing glasses by hand or machine along with health and safety rules including handling broken glass. The professional technique of polishing glasses is detailed and final presentation standards defined. This course focusses on traditional placements whilst encouraging learners to consider other styles their business may adopt. Maintaining personal hygiene standards is emphasised throughout and each section encourages learners to think of ways they can enhance their skills.
Key benefits of this online course:
- Identify key styles of wine glasses and other types of restaurant glassware
- Be aware of using the broken glass procedure in case of breakages
- Understand the importance of checking if glassware is dish/glass washer proof
- Use a dish/glass washer correctly
- Handwash glasses hygienically and effectively
- Remember personal hygiene when handling glassware
- Understand the importance of polishing glassware and use professional techniques
- Identify key glassware presentation standards – sparkling!
- Carry glasses safely
- Place glassware on table correctly
- Create a professional impression to customers
- Feel confident to handle restaurant glassware
How is this ‘Preparing Glassware’ online course delivered and what topics are covered?
The course is delivered fully online and is split into three highly interactive sections. Learners will engage with videos and images along with questions and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research further learning.
Sections include:
- Types of glassware used in restaurant service
- Washing and polishing glassware
- Handling and placing glassware on tables
Institute of Hospitality
This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals. They promote professionalism in the hospitality industry through lifelong learning.
A CPD Certified Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, you will be able to:
- Identify different glassware used in the restaurant
- Describe how to wash and store glassware safely
- Identify the procedure to polish glassware
- State the general guidelines to place glasses on tables
- Identify presentation, hygiene and safety standards and why they are important
Entry requirements
There are no entry requirements.
Course assessment and certification
At the end of the course, learners complete a 20-question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available.
Post-Course Action Plan
Completing training doesn’t always mean that action and change happens! Learners can download our unique actions plans from within the module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify specific procedures that may be in place and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure learners are fully confident with business standards.
