duty-of-care

Duty of Care for Health and Social Care

£10.00

Price is per online user of this course. EU applicable VAT is added.

‘Duty of Care’ encompasses managing risk, error reporting, dealing with conflict, and accepting comments and complaints. This course covers these topics, and introduces the learner to the recognition and correct response to incidents, errors and near misses.

This course is aimed at:

• New members of staff in Healthcare Support Worker roles
• New members of staff in Adult Social Care Worker roles
• Any staff members who provide direct care to patients or individuals needing support

This course will also be useful for:

• Staff moving into new roles within their organisation
• Refreshing the knowledge of any member of staff

See below for further information.

Sold By: Core Learning Services

Product Description

Course Overview:

This course contains five bite-sized modules that use practice-based scenarios, videos and engaging questions to bring the subject to life.

The five modules are:

• Understand how duty of care contributes to safe practice
• Understand the support available for addressing dilemmas that may arise about duty of care
• Deal with comments and complaints
• Deal with incidents, errors and near misses
• Deal with confrontation and difficult situations

Each module takes between five and ten minutes to complete; the modules that contain video clips take a little longer.

The knowledge element of standard 3 of the Care Certificate is covered in this course.

Course Details:

In this course you will learn: 

• What is meant by ‘duty of care’
• What to do when someone makes a comment or a complaint
• What are incidents, errors and near misses
• What is the relevant Health and Safety legislation
• How to manage conflict

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional Information

Subject

Health and Social Care

level

Professional Development

guided-learning-hours

0.5 – 2 hours

mobile-compatible

Yes

Available for immediate enrolment

Yes

Video

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