Description
Course Overview
Do you want to become a master in virtual communication? Do you want to learn how to strengthen your communication skills and apply them in a virtual environment? Do you want to learn to effectively engage your virtual audience and pitch successfully through this medium? If so, this online course is designed for you.
Changes in recent years have made hybrid working environments far more commonplace, meaning many employees have had to adapt to a virtual working environment. Whilst working from home can be easier for some, virtual communication is still something many haven’t mastered.
In this online course, you will learn and refine effective virtual communication skills that will enable you to both lead and listen effectively during online working sessions. By focusing on connection, empathy and engagement, you will soon know exactly how to tailor your virtual presentations to the specific audience. You will also be given storytelling techniques and persuasion psychology tips, ensuring you always know how to conduct a successful virtual meeting that keeps the audience engaged and actively listening.
Not only will you be able to lead sessions, but you will become an engaged participant in them too. By learning the ‘4 Golden Questions’ and the ‘3 steps of active meeting design’, you can ensure that every virtual meeting you participate in is given a richer purpose.
Put all this together, and you have an eclectic set of virtual communications skills that will have you looking forward to engaging in the virtual environment, rather than dreading it and waiting for it to be over. Enrol today to master your communications!
Course Contents
During this Virtual Communication online course you will work through the following modules:
- Introduction
- Connecting Virtually
- Understanding Personality
- Interactive Meeting Design
- Engaging Your Audience
- Virtual Pitching
- Conclusion
Course Instructor Gavin Presman
Gavin Presman runs Inspire, a personal and professional training venture which he launched in 2002. Over the last 20 years, he has coached and trained sales teams at some of the worlds leading commercial teams at leading media and technology businesses, including Microsoft, Guardian Media Group and Twitter, and creative business, including Global Radio, Bauer and We Are Social.
Over the past 5 years, he has been developing sales teams to use the Inspiring Challenger Sale, a methodology that is proven to be more effective than any other in times of economic downturn.
He has written 2 best-selling books on Sales and Negotiation and regularly delivers negotiation and influence training across the world, through Inspire, Cultivate, Lumina Learning and DOOR International.
Gavin is the son of a teacher/politician/preacher and a City lawyer. Evenings in the Presman household involved little TV and much debate, and Gavin learned from his father the importance of understanding all sides of an argument, from his mother how to use a good story, and from his grandfather how to make a good deal.
Course Audience
- Professionals leading sessions in the virtual environment that is looking to strengthen the connection they have with their audience
- Professionals who work from home and engage in some form of virtual communication, who want to learn how to communicate effectively in virtual teams
- Anyone looking to strengthen their communication, storytelling and teaching skills through the virtual environment
Learning objectives
- How to master communication skills and confidence
- Effective virtual communication skills to keep your audience engaged and interested in what you have to say
- Use interactive tools provided by Zoom, Microsoft and Google effectively to create better engagement with your audience
- Utilise the most effective questioning techniques online to develop better two-way conversations
- Understand how personality impacts virtual communication and use your own personal strengths to be a better connector
- Design and deliver powerful interactive virtual meetings, presentations and pitches
- Use the 4 Golden Questions to ensure your sessions always have purpose and action
- Ensure everyone is prepared and propelled into action by using the three steps of active meeting design
- Master your technical set-up, so you look, sound and feel the best you can
- Create exceptional clarity around your language and visuals, and the use of your voice through a microphone
Entry requirements
There are no entry requirements.
Course assessment and certification
The candidate must pass the knowledge checks, however if failed the course content can be revisited and the knowledge checks re-attempted. On successful completion of the course, a downloadable certificate is available.