Description
Online Course Audience:
Health Care Workers, Social Care Workers, Nursing staff, Day Care/Centre workers, Home Care Staff, Agency staff.
Learning objectives
- Outline core principals of communication.
- Discuss the effects of good and poor communication.
- Discuss the skills needed for effective communication.
- Discuss the barriers to communication and how they can be reduced.
- Outline how you can communicate effectively with your colleagues.
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.