Learning objectives

• Outline core principals of communication.
• Discuss the effects of good and poor communication.
• Discuss the skills needed for effective communication.
• Discuss the barriers to communication and how they can be reduced.
• Outline how you can communicate effectively with your colleagues.

Entry requirements

There are no entry requirements

Course assessment and certification

The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.