Description
Bars, Restaurants, Hotels and hospitality venues handle large volumes of data such as personal and credit card information on a daily basis, so it’s not surprising that the hospitality industry is currently one of the most vulnerable to data breaches. It’s vital that everyone is aware of how to handle the data used in your workplace correctly.
Topics covered in this online course include:
- What is GDPR?
- What is personal data?
- Key Principles
- Data Breaches
Format
The course is delivered fully online and is split into five interactive sections. Learners will engage with case studies, questions, and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The course may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research further learning.
Institute of Hospitality
This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals. They promote professionalism in the hospitality industry through lifelong learning. The course can also contribute to CPD hours.
Learning objectives
By the end of the course, you will be able to:
- Identify different types of personal data and processing
- State the key principles of data protection
- Identify how to keep personal data safe at work
Entry requirements
There are no entry requirements.
Course assessment and certification
At the end of the course, learners complete an 18-question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available. Certificates are available instantly upon passing.






