UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
This ‘Presenting Guest Rooms and Areas Professionally’ Online Course is aimed at operational housekeeping staff in hotels and guesthouses. Professional Housekeeping can be used for new staff to support internal on job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, as part of your own training schemes or by people wishing to gain knowledge of the Housekeeping role in order to apply for a job.
Businesses may avoid training casual or agency staff as it is an additional cost and the turnover is high but using our inclusive programmes these staff can be planned into routine training at no extra cost. Other course titles in this Housekeeping programme include: Cleaning Hotel Bathrooms, Preparing Beds to Professional Standards, and Cleaning to Professional Standards.
What topics are covered in this ‘Presenting Guest Rooms Professionally’ online course?
- Guest bedroom presentation
- Sundry Items
- Refreshment trays
- Guest bathroom presentation
- Occupied Rooms
- Evening Turndown
- Public area presentation
Institute of Hospitality
This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals. They promote professionalism in the hospitality industry through lifelong learning.
Learning objectives
On completion of this CPD Certified Professional Housekeeping online course on presentation you will be able to:
- Identify final presentation checks in guest bedrooms and bathrooms
- Identify the procedure for evening turndown
- State the presentation standards in occupied rooms and public areas
Entry requirements
There are no entry requirements.
Course assessment and certification
At the end of the course, learners complete a 20-question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available.
