Description
In this e-learning course you will learn how to use a performance management cycle and to develop a high performance workforce.
Target Audience:
Team Leaders and Managers
Learning objectives
Learners will be able to:
- Understand the key concepts of performance management
- Understand the role performance management plays in motivation, engagement and high performance
- Map a performance management cycle, identifying the aims and significance of each element
- Match the cycle to individual and organisational goals to improve customer service and satisfaction ratings
Entry requirements
There are no entry requirements
Course assessment and certification
On successful completion of the final assessment a downloadable certificate is immediately available from your Online Training Academy Dashboard