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Licensing Awareness for Operational Staff Online Course
Institute of Hospitality
CPD Certified Online Training

Licensing Awareness for Operational Staff

Licensing Awareness for Operational Staff is not a full licence course but is designed for operational staff to develop their understanding of the importance of handling alcohol to the correct legal and company standards in the workplace. The importance of displaying a summary licence, the measures for the range of alcoholic drinks from spirits, beers, wines and fortified wines are discussed along with offering water to customers, age checks and recording refusals.

This Licensing Awareness for Operational Staff training also overviews the initial handling of drunk customers, giving accurate descriptions under the Consumer Protection Regulations and the fines that are applicable under licensing regulations.

This online course on Licensing Awareness is CPD Certified and endorsed by the Institute of Hospitality.

See below for further information.

Sold By: Direction Training

Description

Course Objectives

By the end of this Licensing Awareness online course you will be able to:

  • State who may not be served alcohol and the procedure for age checks
  • Identify legal measures for alcoholic drinks
  • Identify indicators of excessive alcohol
  • Describe the action you would take when dealing with violent / disorderly customers
  • Recognise signs of drug misuse
  • State the legislation on being smoke free
  • State why it is important that customers are given accurate information
Course Audience

The Licensing Awareness online course is designed for all operational staff in hotels, restaurants and bars to ensure they are aware of all Licensing regulations and how they effect the business. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews. The programme will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.

Course Duration

60 minutes

Institute of Hospitality

This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals.  They promote professionalism in the hospitality industry through lifelong learning.

A CPD Certified Course

This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure integrity and quality by the CPD Certification Service.

Payment Options and Discounts

For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.

For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email [email protected].

Purchasing Options for your Organisation

We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:

  • User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
  • Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
  • Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
  • Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
  • Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;

For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.

Additional information

Access Duration: 12 months

Available for immediate enrolment: Yes

Level: Professional Development

Suitable Devices: PC & Tablet

You will be able to access the course for 12 months.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

Once you have completed your course you will be able to download a certificate.

Your certificate will be available to download from your Online Training Academy Dashboard.

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