Description
Before you reach this stage where you will be meeting your prospective customer for the first time, you or someone within your organisation has likely made countless attempts to engage them and schedule a meeting to discuss how you can help them.
Congratulations – they have finally agreed to meet with you. Better still, they are interested in learning more about you, your company and your products or services.
You’re probably feeling excited at having the meeting scheduled. However, there is likely some apprehension too as you know the opportunity will be determined by how well the meeting goes.
This online course was created for salespeople by salespeople to provide you with the essential sales skills and techniques you need to overcome the daily challenges you face, like the first customer meetings. The course includes a variety of content styles to create an engaging learning experience and process.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
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Learning objectives
By the end of the course, learners will be able to:
- Evaluate what the objective of the first customer meeting is;
- Review the 4 stages that the meeting will pass through and how to plan for them;
- Identify some common mistakes salespeople make in first meetings;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.