Description
This Email Etiquette online course explores sending and replying to emails. We will break down the technical terms and explain the different functions associated with emailing and provide you with some useful tips for writing business emails.
Learning objectives
By the end of this module, you’ll be able to:
- Explain the different features of an email
- Identify when it is and isn’t appropriate to use email as a means of communicating
- Consider what you are trying to achieve out of an email.
Entry requirements
There are no entry requirements.
Course assessment and certification
On successful completion of all the course modules a downloadable certificate is immediately available.





