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Disability Confidence and Awareness

Being disability confident and aware is important for everyone. Join Daniel Williams and learn how to make the world more accessible, inclusive and equal for people living with disabilities.

Sold By: Visualise Training and Consultancy


Our Disability Awareness Training e-learning course will fully equip you to confidently interact with and serve disabled people. Our training packages will give you and your staff everything you need to develop a competent, confident attitude to providing service to people who identify with disability.

Let’s be clear, people with disabilities are just regular individuals – family members, friends, service users, professionals, colleagues, managers and customers.

Many people feel awkward when communicating and assisting people with disabilities as they don’t want to offend so may just ignore the person or panic.  There really is no need for this. Although it’s understandable, it is also not the best way to attract and retain customers, or to present to the world your organisational perspective of disabled people. However, with our disability awareness training, we can challenge preconceived ideas and inspire new ways of thinking that will re-educate staff for the better.

Most people have good intentions and really want to get things right, so we’ve developed this interactive and engaging online course that will leave you feeling confident, empowered and motivated when it comes to interacting with people with disabilities.

There are over 13 million people currently living in the UK with a disability so let’s break down those barriers together!

Learning objectives

You will gain an understanding of:

  1. Definitions and Types of Disabilities
  2. Legislation, Discrimination and Reasonable Adjustments
  3. Employment Matters
  4. Etiquette, Communication and Interaction
  5. Appropriate Language

Entry requirements

There are no entry requirements.

Course assessment and certification

On successful completion of the course a downloadable certificate is immediately available from your Online Training Academy Dashboard.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.


£30.00 excluding VAT

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