Our Disability Awareness Training e-learning course will fully equip you to confidently interact with and serve disabled people. Our training packages will give you and your staff everything you need to develop a competent, confident attitude to providing service to people who identify with disability.
Let’s be clear, people with disabilities are just regular individuals – family members, friends, service users, professionals, colleagues, managers and customers.
Many people feel awkward when communicating and assisting people with disabilities as they don’t want to offend so may just ignore the person or panic. There really is no need for this. Although it’s understandable, it is also not the best way to attract and retain customers, or to present to the world your organisational perspective of disabled people. However, with our disability awareness training, we can challenge preconceived ideas and inspire new ways of thinking that will re-educate staff for the better.
Most people have good intentions and really want to get things right, so we’ve developed this interactive and engaging online course that will leave you feeling confident, empowered and motivated when it comes to interacting with people with disabilities.
There are over 13 million people currently living in the UK with a disability so let’s break down those barriers together!
You will gain an understanding of:
- Definitions and Types of Disabilities
- Legislation, Discrimination and Reasonable Adjustments
- Employment Matters
- Etiquette, Communication and Interaction
- Appropriate Language
There are no entry requirements.
Course assessment and certification
On successful completion of the course a downloadable certificate is immediately available from your Online Training Academy Dashboard.