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Customer Service Online Training

Challenging the Status Quo

This online course explores the importance of ancestral and adventurous thinking in the decision making process and uncovers some useful exercises to help you to think outside of the box and gain a fresh perspective.

See below for further information.

Sold By: Access Group

Description

Challenging the Status Quo is a vital part of business development, as those that stand still are likely to fail. You will explore the combination of logic, experience and intuition in making sound decisions.

Learning objectives

At the end of the course you will be able to:

Entry requirements

There are no entry requirements.

Course assessment and certification

On successful completion of the final assessment a downloadable certificate is immediately available from your Online Training Academy Dashboard

Additional information

Accreditation/Endorsements: Continuing Professional Development Accreditation Service (CPD)

Audio: Yes

Available for immediate enrolment: Yes

Completion Criteria: Visit All Pages

Course Duration in Minutes: 15

Language: English

Suitable Devices: PC, Tablet & Phone

Video: Yes

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

You will be able to access the course for 12 months.

Related products

£14.40

£12.00 excluding VAT

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