Description
There’s a lot to do before a restaurant opens regardless of its size or standard, and new team members sometimes find it difficult to remember everything and therefore make service more difficult that it could be! Food service operators are increasingly facing pressure to allocate time for training new team members, and using this online course supports quick internal job training processes by developing knowledge and understanding and allowing people to learn at their own pace. Together we create confident and professional team members!
Although restaurants will vary in what is prepared, this module considers a range of general procedures and best practice standards and develops the understanding behind these, so businesses can add their own specific procedures during further job training. This module works with 3 other modules to achieve the complete restaurant preparation procedure: Folding Napkins, Laying Restaurant Tables and Preparing Glassware for Service.
This General Restaurant Preparation course is delivered fully online and is split into two highly interactive sections. Learners will engage with videos and images along with questions and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go! In addition, there are links to websites and documents that can be used to research further learning.
Sections include:
- Jargon buster!
- Describe how to carry out general mise en place procedures
Course Audience
Operational front of house staff in hotels and restaurants to develop their knowledge and skills in key aspects of food service. Ideal for new staff into the industry to support on job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job.
If you have problems organising training for your casual teams, this is an ideal approach.
Institute of Hospitality
This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals. They promote professionalism in the hospitality industry through lifelong learning.
A CPD Certified Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure integrity and quality by the CPD Certification Service.
Learning objectives
By the end of this online course on restaurant preparation you will be able to:
- Identify different service styles and menu jargon
- Identify the standards of breakfast service
- Identify key restaurant service standards for afternoon tea
- Describe key standards for Room Service
- Identify the restaurant standards of serving the cheese course
- Describe key standards in the order of service







