UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
Handling customer card payments securely and training staff in credit card security awareness is part of a merchant agreement with the card provider. This highly interactive online course will support business managers and operational staff to understand the 6 goals and 12 requirements of the PCI standard by applying different scenarios in the workplace.
What topics are covered in this Handling Customer Card Payments online course?
- Card security compliance
- Processing customer cards securely
- Keeping card holder data secure
- Card fraud
Institute of Hospitality
This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals. They promote professionalism in the hospitality industry through lifelong learning.
Learning objectives
By the end of this course, you will be able to:
- Identify why PCI standards should be followed
- Describe key work procedures to process customer card payments safely
- Explain how customer card data should be kept securely
- Identify how card fraud occurs and implement secure procedures
Entry requirements
There are no entry requirements.
Course assessment and certification
At the end of the course, learners complete a 20-question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available. Certificates are available instantly upon passing.
