UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
The Role of the Manager is designed to equip participants with the skills and knowledge to be an effective manager. It introduces participants to the POLC model of management and focuses on the manager’s role in planning, organising, leading and controlling.
What topics are covered in this Role of the Manager online course?
- Types and benefits of planning
- Organising at the organisational and individual job level
- Benefits of a well-designed organisation
- Organisational policies and procedures
- Management styles
- Communication methods
- Motivation
- Establishing performance standards
- Evaluating performance
- Taking corrective action
Learning objectives
By the end of the course, trainees will be able to:
- Recognise the different types of management planning and the benefits of each
- Explain the role of organising at both organisational and individual job level
- Describe different leadership styles as well as the different ways of communicating with and motivating staff
- Identify the three steps of controlling from a management perspective.
Entry requirements
There are no entry requirements.
Course assessment and certification
On successful completion of the final assessment (80% pass mark required), a downloadable certificate is immediately available.
