Description
Course Overview
This online performance management course forms part of our Leadership & Management series and teaches delegates how to build a good working relationship that allows them to monitor staff performance without micromanaging. It equips learners with the skills and the knowledge to work with a strategic management style that changes to suit the situation and the individual. Further benefits of this course include learning skills and techniques necessary to systematically observe and record useful information that helps improve performance.
Sections of this course include:
- Developing a working relationship – Use active communication skills when monitoring staff performance such as listening and questioning along with an understanding of how to flex your management style to build a working relationship based on trust.
- Observing and recording performance – Make sure you observe and monitor the right things – and then keep good records to help you build a fair and accurate picture.
Key Learning Points:
- Learn how to monitor without micromanaging
- Learn how to observe and record staff performance
- Learn some tips on managerial skills that would improve staff performance
Course Objectives
- Learn how to monitor without micromanaging
- Learn how to observe and record staff performance
- Learn some tips on managerial skills that would improve staff performance
- Learn how to create a simple, sustainable system to build relationship, observe and document performance on an ongoing basis
- Be able to adapt your performance management style to the individual’s stage of growth and experience
Course Duration
Approximately 15 minutes with a 5 minute post course test
Payment Options and Discounts
For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.
For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email [email protected].
Purchasing Options for your Organisation
We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:
- User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
- Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
- Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
- Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
- Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;
For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.