Description
Layoffs are becoming an unavoidable leadership reality in the age of AI, automation, and rapid business transformation. While decisions may be strategic, their impact is deeply human. Leading Layoff Conversations With Empathy equips leaders to navigate these moments with clarity, dignity, and emotional intelligence. You’ll learn how to communicate difficult decisions directly – without minimizing their impact – while preserving trust and respect. This online course helps you balance business responsibility with human compassion, ensuring that even in the hardest conversations, leadership integrity remains intact.
Learning objectives
By the end of the course, you will be able to:
- Understand why layoffs are increasing in the AI era,
- Avoid language that damages trust,
- Lead layoff conversations with empathy and clarity
Entry requirements
There are no entry requirements
Course assessment and certification
On completion of the course a downloadable certificate is immediately available





