The team at Sportsafe are experts in their field providing advice on all aspects of health and safety associated with sports facilities, equipment and outdoor area requirements.
Established in 1997 the company has grown from strength to strength taking on new clients and finding innovative new ways to deliver their services. Today their team of engineers are out in the field visiting organisations such as schools, play areas and gyms to understand what is required, providing the most appropriate equipment, conducting annual safety inspections and repairs, and working with their growing customer base to deliver a gold star service at a competitive price. In the offices the support team are hard at work working with new enquiries, scheduling customer visits and coordinating with their colleagues out in the field.
As the business grew it was vitally important to be able to provide the right training for Sportsafe’s increasing team of office staff and field-based engineers. Sue Beckett, HR & Training Director, recognised that with such a diverse team, some half of whom were out in the field every day, any training solution needed to be accessible to all.
All new engineers need to complete 8 short health and safety modules, in addition to specific job role training, before they could start in the field and this needs to be delivered in a simple effective way whilst providing the ability to track learner progress from a central point.
In order to provide the breath of training required any solution needed to offer a wide range of training topics covering all aspects of health and safety, IT and soft skills.
Having discussed Sportsafe’s requirements, the eLearning Marketplace product team set up a number of course trials so that Sue and her team could choose their preferred instructional design and content from a range of publishers. It was agreed that a bespoke package of courses, which included a range of training from a number of different course publishers, would best meet the varied needs of the business. The next step was to ascertain the most cost-effective way of purchasing the training, which also gave the flexibility to increase enrolment numbers and add additional courses from the same or different publishers at any time, and the decision was made to combine a bundle and course licences.
The eLearning Marketplace LMS team setup Sportsafe with a free private configuration on the Online Training Academy (the eLearning Marketplace free learning management system) with integrated Licence Manager app. This cloud software enables both Sue and her HR assistant, Esther Morrell, with the ability to simply and quickly enrol staff on any course in their package and automatically send training login details, so that staff can start their training straight away.
All courses can be completed as and when required from a device of the learner’s choice, providing the flexibility to complete as and when convenient within each learner’s busy schedule.
Set up as managers on the Online Training Academy Sue and Esther can track the progress of staff training, run a variety of management reports, send completion reminders and download and print certificates for learners as and when required. Amongst other management functionality the free software also enables them to request quotes for training and approve orders.
“We now have a training solution which provides us with the flexibility we wanted to be able to provide a wide range of training to our learners. Through the manager function we find it easy to run progress reports and send reminders for courses to be completed, identify and fill learning gaps and download and print completion certificates. Having the range of reports makes it much easier to plan training each year.
If we want to source training for a new subject and can see a course available the quote function is very useful, all we do is request a price for the number of learners we’d like to enrol and we receive a notification of the cost.
On occasion a learner may have a technical issue with completing a course but if this ever happens, we only have to drop an email or make a call and someone from the ELM support team is quick to help with our enquiry.
We are really pleased with the training solution provided to us by the team at eLearning Marketplace and hope to continue to work closely with them in the future. “
Esther Morrell – HR Assistant Sportsafe