UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
This Managing Performance online course explores what impacts and contributes to an individual’s level of performance and sets out those models and processes a manager can use to ensure their people can, and do, reach their goals.
What topics are covered in this Managing Performance training?
- The key components for managing performance
- How to set performance standards
- How to acknowledge good performance
- The process required to effectively manage poor performance
- How to hold performance discussions, and
- What is expected of you as a manager
Learning objectives
By the end of the course, trainees will be able to:
- Set clear, unambiguous standards, goals and objectives for individuals and teams
- Identify key performance indicators for your organisation and your team
- Plan, Do and Review performance
- Communicate appropriate feedback to staff in a timely and constructive manner
- Use an assertive and consistent approach when dealing with under performance
Entry requirements
There are no entry requirements,
Course assessment and certification
On successful completion of the final assessment (80% pass mark required), a downloadable certificate is immediately available.
