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Description
This ‘Managing Accounts for Growth – CPD Certified’ online course will benefit anybody who interacts with a customer and has influence over potential repeat business. This course has particular relevance to Account Managers but is also important for anybody in a client-facing role.
The course includes videos that are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of this online course you will be able to:
- Explain how to create and implement a sustainable key account strategy
- Develop an understanding of buyer types and selling to multiple decision-makers
- Explain creating powerful long-term customer relationships
- Identify the organisation’s wants, needs and expectations
Entry requirements
There are no entry requirements.
Course assessment and certification
On successful completion of the final assessment a downloadable certificate is immediately available.
