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Core Learning Services (023)

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Understanding Different Behaviours (hospitality)
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Safety Aware for Hotel Staff
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Understanding Customer Needs (hospitality)
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Handling Customer Problems Positively (hospitality)
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Fire Aware
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COSHH and Manual Handling Aware
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Creating a Positive Customer Environment (hospitality)
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Food Service - Silver Service Techniques
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Food Service - Napkin Folding
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Food Service - Laying Tables
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Food Service - General Preparation
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Food Service - Carrying and clearing plates
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Food Service - Buffet Service
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Food Service - Boxing a table
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Working with Allergens
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Using Positive Selling Skills When Taking Food Orders
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Presenting Menus and Taking Orders
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Menu Knowledge
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Food & Drink Safety Aware
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Allergy & Special Diets Aware
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Using Positive Selling Skills with Wine
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Handling Glassware
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Taking Wine Orders
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Wine and Champagne Service Skills
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