 Source: Citizens Advice Bureau | Your Rights when Buying over the Internet If
you are purchasing goods from a UK company you have the same rights as
if you were buying from a shop. In addition you have additional rights: - The seller should provide clear information, including all the costs relating to the item you are purchasing
- If you pay before the goods are delivered the seller must give you their full postal address in writing
- You
may cancel your order at any time up to seven working days after you
received the goods and get your money back, however you may have to pay
for the postage. There are exceptions however; you cannot cancel made to
order goods, perishables, newspapers, software and audio and video
recordings which have been unsealed.
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