Types of Problem Behaviour

£19.00

Price is per online user of this course. EU applicable VAT is added.

We’ve all come across the person who’s persistently negative, or who loses their temper at the slightest setback, or who plays ‘divide and rule’ and undermines their colleagues at every turn. The cost to organisations of certain negative or obstructive behaviours is considerable – and being able to recognize and deal with them effectively is a key skill for employers and managers.

Being able to spot and tackle certain common types of problem behaviour can mean the difference between a workforce that’s plagued by poor staff dynamics, stress and absenteeism and one that’s happy, engaged and productive. With powerful drama and insight from leading workplace psychologists, this course looks at some common types of problem behaviour and how to address them effectively.

See below for further details.

Sold By: Core Learning Services (016)

Description

Overview

Featuring powerful original drama and analysis from leading UK workplace psychologists, this course identifies some of the most damaging behaviours in the workplace and provides a tactical toolkit for addressing them.

Learning Outcomes

This course will give a better understanding of:

  • Some of the most common kinds of ‘difficult’ behaviour that can manifest themselves in the workplace
  • The impact of this behaviour on teams and individuals and the cost to organisations
  • Effective techniques for addressing specific problem behaviours, such as anger and aggression, controlling and manipulative behaviour, undermining and sabotaging, extreme emotional responses, persistent negativity and lack of engagement.

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information

Subject

,

level

guided-learning-hours

mobile-compatible

resource-type

online-access-duration

Available for immediate enrolment

Yes

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