The Sales Through Service Sequence

£24.00

Price is per online user of this course. Applicable VAT is added.

To be successful in sales, you need to identify an effective sales sequence that allows staff to follow a step-by-step process. Explore each of the necessary steps in action, tackle obstacles with confidence, and see how poor performance at any stage can jeopardise your success!

Do you know how to go smoothly from first contact to sale or do you find yourself stumbling about with no process to help you manage the sales cycle? Do you know how to strengthen customer loyalty to improve the value of a sale?

See below for further information.

Sold By: Core Learning Services (005)

Description

Course Overview

This online course forms part of our Business Skills series and helps you develop the influencing skills that can open doors to increased sales and successful interactions with influential groups of people. Learn how to get your opinions heard and your ideas to relevant stakeholders in ways that not coercive, threatening or manipulative. Training is delivered on the premise that delegates must view influencing as a process, not an action, and that they must be others-focused not self-focused. By the end of the course, learners are able to generate SMART influencing goals with win/win outcomes as well as being able to identify and select from different approaches to getting your ideas across according to the circumstances and the others involved.

Course Objectives

  • Understand how the sales process is key to generating consistent good service, higher sales and encouraging customer loyalty
  • Be able to describe the skills required in the ideal sales process
  • Be able to map the process and skills into your own job and abilities

Course Duration

Approximately 13 minutes with a 5 minute post course test

Payment Options and Discounts

For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.

For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.

Purchasing Options for your Organisation

We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:

  • User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
  • Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
  • Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
  • Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
  • Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;

For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.

Additional information

Subject

level

guided-learning-hours

mobile-compatible

Available for immediate enrolment

Yes

online-access-duration

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