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The Informal Performance Review
Price is per online user. Applicable EU VAT is added.
This elearning video course shows how to structure a potentially difficult discussion with a team leader without making them defensive. In this case the team leader is not managing the performance of the team, but the skills you pick up on this course are the same for any difficult conversation with an employee who is not meeting performance standards.
Structure the conversation to minimise defensive reactions and maximise buy in
Identify the underlying cause rather than just deal with the effects
Use a coaching style to encourage reflection and self awareness
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]
Please note that there may be similar courses available with immediate access elsewhere on our site.
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