10% Discount when Purchasing TQUK Accredited Level 3 Award in Education and Training (introductory teaching qualification) Click to find out more.

Currency Converter

Rates are based on those published by the European Central Bank. Please note that these rates are indicative and may differ from those used to calculate prices on our site. If purchasing in GBP, EUR or USD on our site the rates listed on the product pages will be what is used at checkout.

Support Individuals with Specific Communication Needs Level 3


Price is per online user of this course. Applicable EU VAT is added.

Effective communication is central to all work in the health and social care sectors.  Professionals within the sectors require good communication and interpersonal skills to perform their roles effectively, work cooperatively with colleagues and to build supportive relationships with people using services.

It is, therefore, important for all those embarking on a career in the health or social care sectors to gain knowledge, understanding and the skills associated with communication, so that they are able to develop effective interpersonal skills.

This Supporting Individuals with Specific Communication Needs Level 3 course, from the Health and Social Care Level 2 and 3 suite of online courses, is mapped to UK National Occupational Standards T/601/8282.

See below for further information.

Sold By: Global Vocational Skills


The course is completed via a five-stage learning process:


i-Practice is a unique tool that simulates real world vocational activities in a virtual environment, bridging the gap between traditional textbook and workshop learning, enabling the development of practical skills.  It consists of two elements:

i-Practice (Training):  This guides you through a virtual activity with full instruction allowing you to acquire the necessary skills though the repetition of tasks.

i-Practice (Assessment):  This allows you to test your comprehension of the content.  You undertake the same activity as before but without instruction.  This enables you to apply what you have learnt, test your ability and set a benchmark to improve upon – ultimately working towards being job ready.


i-Ask provides core knowledge delivered through visuals, text and audio


iCheck reinforces your comprehension with informal testing and clear results – helping you identify strong and weak areas of understanding

i-Test This is formal testing which summarises your results

Course Objectives

On completion of this topic you will be able to:

Understand specific communication needs and factors affecting them
You can:

  • Explain the importance of meeting an individual’s communication needs
  • Explain how own role and practice can impact on communication with an individual who has specific communication needs
  • Analyse features of the environment that may help or hinder communication
  • Analyse reasons why an individual may use a form of communication that is not based on a formal language system
  • Identify a range of communication methods and aids to support individuals to communicate
  • Describe the potential effects on an individual of having unmet communication needs

Be able to contribute to establishing the nature of specific communication needs of individuals and ways to address them
You can:

  • Work in partnership with the individual and others to identify the individual’s specific communication needs
  • Contribute to identifying the communication methods or aids that will best suit the individual
  • Explain how and when to access information and support about identifying and addressing specific communication needs

Be able to interact with individuals using their preferred communication
You can:

  • Prepare the environment to facilitate communication
  • Use agreed methods of communication to interact with the individual
  • Monitor the individual’s responses during and after the interaction to check the effectiveness of communication
  • Adapt own practice to improve communication with the individual

Be able to promote communication between individuals and others
You can:

  • Support the individual to develop communication methods that will help them to understand others and be understood by them
  • Provide opportunities for the individual to communicate with others
  • Support others to understand and interpret the individual’s communication
  • Support others to be understood by the individual by use of agreed communication methods

Know how to support the use of communication technology and aids
You can:

  • Identify specialist services relating to communication technology and aids
  • Describe types of support that an individual may need in order to use communication technology and aids
  • Explain the importance of ensuring that communication equipment is correctly set up and working properly

Be able to review an individual’s communication needs and the support provided to address them
You can:

  • Collate information about an individual’s communication and the support provided
  • Contribute to evaluating the effectiveness of agreed methods of communication and support provided
  • Work with others to identify ways to support the continued development of communication

Course Content

Establishing the nature of specific communication needs

i-Ask: The Cycle of Communication
i-Ask: Methods of Communication
i-Ask: Communication Needs and Factors
i-Ask: Communication Do’s and Don’ts
i-Check: Communication Cycle, Needs and Factors
i-Check: Communication Tips
i-Test: Communication Needs and Factors

Promoting and Interacting with Individual’s Preferred Method of Communication

i-Ask: Supporting Effective Communication
i-Ask: Communication and Overcoming Any Difficulties
i-Ask: Environmental Features
i-Check: Promoting Interaction
i-Check: Promoting Effective Communication
i-Test: Promoting and Supporting Effective Communication

Specific Communication Needs Legislation and Guidance

i-Ask: Quick Links
i-Ask: The Main Acts Impacting Communication
i-Ask: Communication Guidelines
i-Check: Legislation and Guidance
i-Check: Specific Communication Needs Legislation Dates
i-Test: Specific Communication Needs Legislation and Guidance

Communication Technology and Aids

i-Ask: Aiding Communication
i-Ask: Communication Systems
i-Ask: Assessing Communication Needs
i-Check: Communication Aids and Equipment 1
i-Check: Communication Aids and Equipment 2
i-Test: Communication Aids and Equipment
i-Test Communication Aids and Equipment 2
i-Test: Braille

i-Practice: Inserting a Moulded Hearing Aid

i-Practice: Inserting a Moulded Hearing Aid
i-Practice: Inserting a Moulded Hearing Aid (assessment)
i-Practice: Inserting an Open Fit Hearing Aid
i-Practice: Inserting an Open Fit Hearing Aid (assessment)
i-Practice: Maintaining a Moulded Hearing Aid
i-Practice: Maintaining a Moulded Hearing Aid (assessment)
i-Practice: Maintaining an Open Fit Hearing Aid
i-Practice: Maintaining an Open Fit Hearing Aid (assessment)

i-Practice: Using a BLISS Book

i-Practice: Using a BLISS Book
i-Practice: Using a BLISS Book (assessment)

i-Practice: Using Flash Cards

i-Practice: Using Flash Cards
i-Practice: Using Flash Cards (assessment)

Organisational Licensing

The suite of Business Administration courses is available as an organisational licence – please enquire for details by emailing enquiries@elearningmarketplace.co.uk or phoning 0844 854 9218.


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.

Additional information






Available for immediate enrolment



There are no reviews yet.

Be the first to review “Support Individuals with Specific Communication Needs Level 3”

Your email address will not be published. Required fields are marked *

Keep up to date with what’s happening in the world of education, training and skills. Receive details of offers and newly launched courses, and tips on effective online and blended learning practise by signing up to our monthly newsletter. We guarantee not to sell or pass on your details and you can unsubscribe at any time.