The course is completed via a five-stage learning process:
i-Practice is a unique tool that simulates real world vocational activities in a virtual environment, bridging the gap between traditional textbook and workshop learning, enabling the development of practical skills. It consists of two elements:
i-Practice (Training): This guides you through a virtual activity with full instruction allowing you to acquire the necessary skills though the repetition of tasks.
i-Practice (Assessment): This allows you to test your comprehension of the content. You undertake the same activity as before but without instruction. This enables you to apply what you have learnt, test your ability and set a benchmark to improve upon – ultimately working towards being job ready.
i-Ask provides core knowledge delivered through visuals, text and audio
iCheck reinforces your comprehension with informal testing and clear results – helping you identify strong and weak areas of understanding
i-Test: This is formal testing which summarises your results
On completion of this topic you will be able to:
- Distinguish the different types of glassware.
- Have knowledge of the different types of accompaniments.
- Know the importance of product knowledge.
- Have basic understanding of wine varieties.
- Know how to carry out the perfect pour for a range of drinks.
- Identify how to greet customers correctly.
- Understand how to check ID and meet legal requirements.
- Understand how to adapt your behaviour to different customer types.
Serving Alcoholic and Soft Drinks
i-Ask: Glassware and Accompaniments
i-Ask: Customer Service and Product Knowledge
i-Ask: Perfect Pour
i-Check: Serving Alcoholic and Soft Drinks
i-Test: Serving Alcoholic and Soft Drinks
Legislation and Consumables
i-Ask: Weights and Measures
i-Ask: The Licensing Act (2003)
i-Ask: Serving Alcoholic and Soft Drinks: Legislation
i-Check: Legislation Related to Serving Alcoholic and Soft Drinks
i-Test: Legislation and Consumables
i-Practice Preparing for Serving a Drink
i-Practice: Preparing for Serving a Drink
i-Practice: Preparing for Serving a Drink (assessment)
i-Practice: Lager (assessment)
i-Practice Cream Flow and Stout (Guiness)
i-Practice: Cream Flow and Stout (Guinness)
i-Practice: Cream Flow and Stout (Guinness) (assessment)
i-Practice Cask Ale
i-Practice: Cask Ale
i-Practice: Cask Ale (assessment)
i-Practice Spirits (Optics)
i-Practice: Spirits (Optic)
i-Practice: Spirits (Optic) (assessment)
i-Practice Spirits (Measure – Jigger)
i-Practice: Spirits (Measure – Jigger)
i-Practice: Spirits (Measure – Jigger) (assessment)
i-Practice: Wine (assessment)
i-Practice Post Mix
i-Practice: Post Mix
i-Practice: Post Mix (assessment)
i-Practice: Bottle (assessment)
The suite of Health and Social Care courses is available as an organisational licence – please enquire for details by emailing firstname.lastname@example.org or phoning 0844 854 9218.
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email email@example.com.